Overall, I had a wonderful buying experience today at Automax Ford in Killeen. Not only was the salesman, Timothy, knowledgeable on the vehicle I ended up purchasing, but he was very nice and accommodating. And Charles in the business department was great. To top off the experience, they have drinks and snacks for customers and they had barbecue that they served today as well. Others came in, interested in the vehicle I was attempting to purchase, a 2013 Ford Raptor, and they didn't play the competition game that other dealerships might have to try and drive up the sales price. Very, very happy with my experience.
Had great customer service from the very beginning. From sales to finance it was painless. They had a great selection of vehicles. Would definitely go there again.
Anna Secrest is fantastic, knows her stuff and works quickly! Ask for her to help you out. She sold me a Chevy Equinox and I love it :) Thanks Anna! I wish you all the best!
Anna Secrest (internet sales) is the best. She listens to what the customer wants, and does everything she can to find the vehicle they are interested in. After the sale, her attention to detail is unbelievable. Everything she says is going to happen, happens. When its time to buy again, I hope she still works at Automax.
I had a very wonderful experience with Automax Volks. The staff and salesmen are very professional and courteous. The process of buying is smooth and quick. I was there no more than 5 hrs selecting my vehicle, financing and put the door with a new car. I recommend them to ensure everyone who loves VW
Definitely recommend buying from AutoMax Killeen. I plan on going back for my next vehicle. The F150 I purchased was as advertised. Staff was friendly and professional. All the vehicles are priced very affordable. I couldn't ask for a better car buying experience. Ask for Anna.
Leon is great highly recommend him!! Used cars needs snacks too :)
My husband and I just bought an SUV from Automax. It was by far the best buying experience. The dealership was clean and well maintained and they went out of their way to make us comfortable. We had free lunch and all the snacks we wanted. We bought our vehicle while the dealership was still running their dollar days special so we were able to purchase a Fitbit for one dollar. The vehicle was clean, in excellent shape and priced right. As soon as our sales woman drove up in it, we knew it was the one. Finally, we walked away with $15.00. worth of gas as well. Cheryl was a great saleswoman, not pushy, she just presented the facts. We are very pleased with the purchase and we highly recommend this dealer for all your vehicle needs.
Had a great experience with William Turner. Great salesman. Julio was very professional and helpful as well. Had a overall great experience. I will recommend automax to everyone that I know.
Overall, I had a wonderful buying experience at Automax Hyundai. Andy Marks and the Staff were friendly and professional. To top off the experience, they have drinks and snacks for customers as well. After working with three other dealerships I decided to go with Automax because they not only matched one of the other dealerships price, but they were able to locate the Hyundai Santa Fe Se, AWD I was looking for and didn't charge me any extra to transport the vehicle in from Oklahoma. Finally, we walked away with a restaurant gift card. I think this was the easiest vehicle transaction in my life. The staff struck me as honest and helpful, I highly recommend Automax Hyundai in Killen Texas.
We wanted to move up from a Sonata to a Santa Fe and the staff really met our needs. They understood what we were looking for and made sure to get us the vehicle we wanted at the price that we wanted.
OUr overall experience was very enjoyable. And when we called back to get the pin striping fixed it was taken care of in a very professional way.
I was pleasantly surprised at the ease of which I walked in, traded and purchased in a reasonable amount of time and a least amount of stress. Well done and thank you all. I look forward to a pleasant service encounter in the future.
Purschased 4 cars from her in the last 4yrs and I am sure we will be back. Amazing person to work with and very knowledgeable. Also the finance Dept. Shared and offered a lot of advised witbout marking me feel pushed.
Salesman Tim Luebano was courteous, knowledgeable, professional and motivated. Sales manager Allen Flowers is helpful, concerned and dedicated. Finance man Troy Miller was excellent. Highly efficient and personable.
I enjoyed my experience with buying a new car with automax. Everyone was very helpful. Finance manager made things very smooth with the paperwork. Reggie made sure my knowledge of the car was good and that I was happy with my purchase.
Absolutely LOVE this place! Recently purchased two vehicles from this location. The process was smooth and went well!! I recommend you visit Automax in Killeen for your car needs! If you have any problems or concerns, ask for Tim Ward (GM). ...MoreAbsolutely LOVE this place! Recently purchased two vehicles from this location. The process was smooth and went well!! I recommend you visit Automax in Killeen for your car needs! If you have any problems or concerns, ask for Tim Ward (GM). He will make your visit worth while! As long as he stays with Automax, I will forever be a customer! Thank you Tim and the Automax staff! Keep up the great work!
I never thought I would purchase a Hyundai but I did. When you do your homework not only you get alot of car for your money but most importantly very happy with the customer service. I give the customer service 150% satisfaction. I would ...MoreI never thought I would purchase a Hyundai but I did. When you do your homework not only you get alot of car for your money but most importantly very happy with the customer service. I give the customer service 150% satisfaction. I would verywell consider another car or suv from there in a heartbeat. I LOVE my 2016 Genesis. Keep up the good work Automax Hyundai.
Sales personnel are not pushy, they are patient and work with you. I'd buy another vehicle from them.
I purchased a 2017 Hyundai Santa Fe sport yesterday, and I can't even begin to explain how satisfied I am with this purchase. outstanding service!! from sales person yamil and finance person Mr. Rodriguez!!!. I will recommend them to ...MoreI purchased a 2017 Hyundai Santa Fe sport yesterday, and I can't even begin to explain how satisfied I am with this purchase. outstanding service!! from sales person yamil and finance person Mr. Rodriguez!!!. I will recommend them to anyone!!. they are very professional and it was the most smooth process ever!, yamil caballero was patient and caring he took the time and showed me and my wife a variety of different vehicles until I test drove the Santa fe sport and it was fantastic!! he went out of his way to get the exact features I wanted. their maintenance department is the best as well. perfect SUV for the family awesome features. so the sport is the mid size but they also have Santa Fe Limited with with 3rd row if you have a bigger family, panoramic double sun roof all the way to the 3rd row. If you are looking for an SUV I highly recommend that you stop at this Automax and test drive the Santa Fe of your choice.My wife and I are extremely grateful with yamil, and Mr. Rodriguez thank you very much Gentlemen.
We have received great customer service from Mr.Bilello. Even after purchasing the vehicle. Your guys's customer service is outstanding! If you want a great car buying experience ask for James!
Shout out to Chris, Nicole, and Bill in the Hyundai branch. They bend over backwards for their customers and did everything they could to make my experience great. Go, team.
Great service. Happy with my purchase.
Above normal service in a timely manner.
Great service, they are very customer service friendly, answered all of our questions, and helped us with getting our vehicle serviced.
I definitely will visit again.
I have had really great experiences with this dealership.
Chris did an excellent job and should be promoted. he knows his stuff well. He was friendly and courteous! I will come back and refer!
I brought my car in while visiting family. I was greeted when I first pulled into the service area and directed to someone that would help. I made my appointment online via Hyundai website for manufacture issues; not knowing a rep would automatically be assigned. Chris assisted me even though he wasn t the assigned person. I told him about some other issue with my car and he assured me he'd look at. Offered me the shuttle service which I wasn't expecting, could've used the ride to walk the mall or something. But I went back to Temple. Received a call back car ready. Upon arrival, my car was washed. I wasn't expecting that either, but that was one less thing in my to do list I had to do. Now my car is running like new
Service was prompt and courteous
Thanks for the work done. Appreciate the service.
They were super busy when I dropped my car off and they said it would be 2 hours minimum before it was finished but surprisingly my phone rangot about an hour later and it was ready! Very impressed with the wait time & everyone was super friendly!!
Everything went well.
Great and friendly service!!
was contacted promptly
They got right back with me about my inquiry. The sales man was very polite and answered all my questions. However, I ended up purchasing a Nissan Armada else where.
replayed 2 days later, car was sent to action
Dealer contracted me in a timely manner.
Staff was friendly and helpful.